Your order is processed and packed for shipping as quickly as possible by our dedicated staff. Depending on the items in your order or the volume of orders this could take one to two days. When your order is packed and shipped you will receive an email letting you know it will be on its way soon!
Regular Shipping: can take between 3 – 10days – from order placement to final delivery.
Our return policy lasts 7 days from the day you received your package, less MDT products which is 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. (please see SALE ITEMS below). To complete your return, please contact us to obtain an RMA Number and reference your original order number. Once you receive your RMA number, you may return the product to us to the address provided. Please ensure the RMA number is clearly marked on the outside of the package.
Refunds (if applicable): Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable): If you haven’t received a refund yet, first check your bank account again. It can take up to 5 days for this to appear on your account. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us.
Sale items (if applicable): Only regular priced items may be refunded, unfortunately sale, factory seconds or clearance items cannot be refunded.